Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party appointed by you, who is not the carrier, took possession of the (last) product(s).

To exercise your right of withdrawal, you must contact us:

enerprax- Institute for practical energy healing
Jürgen Bergauer, MSc
Gartenstraße 6a,
6700 Bludenz,
Austria

Tel: +43 664 23 06 418
E-Mail: [email protected]

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us). For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this contract to

enerprax- Institute for practical energy healing
Jürgen Bergauer, MSc
Gartenstraße 6a,
6700 Bludenz,
Austria

to return or hand over the goods. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

End of the withdrawal policy

EXCEPTION TO THE RIGHT OF WITHDRAWALThe right of withdrawal does not apply to distance selling contracts for the delivery of goods that are manufactured according to customer specifications or clearly tailored to personal needs, audio and video recordings or computer software that are delivered in a sealed package, provided that the seal has been removed after delivery, or in the case of sealed goods that are not suitable for return for reasons of health protection or hygiene and whose seal has been removed after delivery.

SAMPLE WITHDRAWAL FORM

 If you wish to revoke the contract, you can (but do not have to) use this form as a template. 

Please complete and send to:

enerprax- Institute for practical energy healing
Jürgen Bergauer, MSc
Gartenstraße 6a,
6700 Bludenz,
Austria

Tel: +43 664 23 06 418
E-Mail: [email protected]

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) /

the provision of the following service (*)

Ordered on (*) / received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) [only for notification on paper]

Date 

(*) Delete as appropriate.